What are cookies?

Cookies are harmless text files that web servers can store on your computer’s hard drive when you visit a website. They allow the server to recognise you when you revisit and to improve your experience on the website.

There are two main types:

Transient (or per-session) cookies

These last until you close your browser. They recognise you as you move between pages, for example recording the items you add to an online shopping basket. These cookies may also help maintain security.

Persistent (or permanent) cookies

These stay on your machine until they expire or you or your browser delete them. Many are built with automatic deletion dates to help ensure your hard drive doesn’t get overloaded. These cookies often store and re-enter your login information or your language preferences, so you don’t need to remember the details.

We use both types of cookies

Additionally, cookies can be first- or third-party cookies. First-party cookies are owned and created by the website you’re viewing. Third-party cookies are owned and created by an independent company, usually a company providing a service to the owners of the website.

What we use cookies for

Internet cookies are common and do not harm your system - they just store or gather site information. They help you do things online, like remembering login details so you don’t have to re-enter them when revisiting a site.

We use cookies to

Description Cookie Name(s)
Recognise when you‘ve signed in __sat__, __shui__, ss
Remember the user account you last signed in with __le__, __suser__
Remember general settings used when not signed in __shupref__
To uniquely and anonymously identify a device not tied to a user shguid
Used for better user experience hide_cookie_law, hide_first_time_suggestions, hide_location_alert, hide_spot_tut, create_special.hintd is_new_device, toolbar_hint, lpo, mlp

We don’t use cookies to track people’s Internet usage after leaving our sites and we don’t store personal information in them that others could read and understand. We will not sell or distribute cookie information without your prior consent.

Third-party cookies:

  • Google Analytics: uses cookies to gather traffic source infomation for us, we don’t enable demographic data (such as gender or age) gathering. You can read their up-to-date cookie policy here and their privacy policy here.
  • We follow these best practices to ensure Personally Identifiable Information(PII) is not sent to Google Analytics.
  • Alternatively, you can opt-out of Google Analytics cookies altogether here.

Changing your cookies settings

To enable or disable cookies, follow the instructions provided by your browser (usually located within the ‘Help’, ‘Tools’ or ‘Edit’ facility). Alternatively, an external resource is available at All about cookies providing specific information about cookies and how to manage them. Please note that if you disable cookies, you may not be able to use the full functionality of this website.



Date of Last Revision:


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